Success factor customer loyalty



LMU Munich

4:00 PM
– 8:00 PM

Are you interested in starting a career with one of the world's leading management consultancies? Then we look forward to getting to know you at the TOP-BWL contact event. Ask your individual questions at the get-together and get your own impression of our culture and your opportunities to start a unique career in personal discussions with consultants and employees from the recruiting department.

Then get to know the innovative Bain concept for measuring customer loyalty at our workshop "Success Factor Customer Loyalty - Net Promoter Score". It is based on the Net Promoter® Score (NPS) concept developed by Fred Reichheld. Unlike many methods of measuring customer satisfaction, this methodology focuses on just one simple but crucial question: Is the customer willing to actively recommend the company to friends or colleagues?

This event is aimed exclusively at members of the top business administration program at LMU Munich.

Please register for our workshop in advance. You will receive information about the program here.

If you have any questions, please contact Corinna Schöne per e-mail or phone: +49 89 5123 1583.

We are excited to meet you personally.

Your Bain recruiting team